WaterScope® Field App
Productivity in the Palm of your Hand
WaterScope Field App is an innovative iOS and Android app tailored to the unique needs of water utilities’ maintenance teams. Drawing on Metron’s decades of experience partnering with hundreds of municipal and rural utilities across North America, WaterScope Field App efficiently digitizes frontline operations, enabling teams to seamlessly record, share, and access geo-tagged data and insights, communicate with their office, and streamline workflows with intelligent alerts.
With all data dependably stored on the worker’s device and automatically uploaded to Metron’s central WaterScope servers, WaterScope Field App provides seamless connectivity for field teams operating in all locations, whether urban or remote. Maintenance managers can create work orders in WaterScope — such as a list of all the Metron meters in a city section that haven’t transmitted their reads for a few days — allowing the maintenance crew to follow efficient routes to get those meters inspected and repaired.
Managers can determine how data is shared across workers’ devices, creating a powerful on-the-go knowledge repository — complete with smart-meter data, notes, maps, and photos taken by field teams — while also ensuring that sensitive customer information is kept fully secure.
Using WaterScope Field App, field team members can identify meters with issues, see a route map, capture serial numbers when repairing or replacing meters, update GPS coordinates if not accurate, and plan their activities for the day.
Here are some of the capabilities of WaterScope Field App:
- See which meters require attention for leaks, high use, irrigation violations, etc.
- View meter details: address and location, recent consumption, map-based navigation to meter.
- Schedule work orders from WaterScope. Tasks will show up in the app.
- Install / replace, maintenance, manual meter read, record location, fix leaks, missing reads etc.
- Save detailed records of field actions.
- Send manual meter reads to WaterScope instantly.
- View status of scheduled work in WaterScope.
- View recorded data, such as before/after photographs.
